Kenya’s private security industry is being transformed by a new guard-hailing app that connects guards directly with clients, eliminating traditional firms and ensuring fair wages. Developed by Fazul Mahamed, the app promises significant efficiency improvements, allowing clients and guards to engage flexibly while enhancing accountability and reducing costs.
Kenya’s private security industry is experiencing a significant transformation due to the introduction of a guard-hailing application. This innovative platform aims to eliminate traditional security firms as intermediaries by creating a direct connection between clients and security personnel, ultimately guaranteeing fair wages and improved accountability for the workers involved. The existing industry structure has been criticized for exploiting security guards while imposing excessive charges on clients, leading to prevalent inefficiencies.
Fazul Mahamed, the outgoing Director General of the Private Security Regulatory Authority (PRSA) and the developer of the app, stated that this platform will facilitate direct hiring of security staff through a streamlined digital system, thus reducing administrative burdens. The rollout of the app is scheduled to occur in phases to align with regulatory compliance. Mahamed anticipates that over 1.3 million guards will be integrated into the platform by the time of full implementation, ensuring competitive wages and adherence to industry standards.
Mahamed emphasized that Kenya will pioneer a large-scale disruption in the private security sector, allowing clients to engage security personnel directly without the involvement of firms that inflate costs through overheads. This model mirrors the successful strategies of popular app-based services, such as ride-hailing or vacation rentals, enhancing client autonomy in selecting personnel according to specific requirements.
The new application further empowers security guards by allowing them to choose their assignments, work hours, and breaks, fostering improved job satisfaction. Moreover, it provides clients the flexibility to adjust their security arrangements as needed, ensuring optimal coverage based on situational demands. For example, residential areas could require varied personnel depending on whether it is a weekday or weekend.
In terms of operational efficiency, the app’s emergency response capability facilitates swift assistance deployment based on proximity, rather than affiliation with a specific company. This significantly enhances safety measures within the communities served. Additionally, the private security sector has been characterized by substantial tax evasion, with firms allegedly avoiding over Ksh 14 billion in taxes annually. By digitizing payment systems, the platform promotes transparency and accountability, ultimately benefiting both the government and security professionals.
In summary, the introduction of the guard-hailing app in Kenya’s private security industry marks a significant shift towards direct client-guard engagement. This transformation aims to eliminate inefficiencies caused by traditional security firms and improve conditions for security personnel. With features that promote flexibility, transparency, and accountability, the app is set to redefine security hiring in Kenya and potentially influence global practices in the private security sector.
Original Source: www.citizen.digital
