Bice Osei Kuffour, known as ‘Obour’, has resigned as Acting Managing Director of Ghana Post, a position he held since January 4, 2022. In his announcement, he expressed gratitude for the opportunity to lead during a transformative phase focused on modernization and efficiency. Ghana Post has achieved significant digital advancements under his leadership, receiving numerous awards.
Bice Osei Kuffour, known as ‘Obour’, has officially resigned from his role as the Acting Managing Director of Ghana Post Company Limited. He announced his departure via a Facebook post, highlighting his tenure since January 4, 2022, as a privilege and an honor.
In his statement, Obour reflected on leading Ghana Post during a transformative period aimed at establishing it as a modern and customer-focused postal and logistics entity. He remarked, “I assumed office as Managing Director of Ghana Post on January 4, 2022, and it has been an honor and a privilege to serve in this role.”
As he steps down to explore new opportunities, he extended gratitude to Hon. Ursula Owusu, his sector minister, the Board of Directors, and the dedicated staff whose hard work has significantly contributed to the progress of Ghana Post. He acknowledged their commitment and support throughout his tenure.
Under his leadership, Ghana Post has integrated technological innovations, allowing customers to access postal services remotely via an online platform. The launch of the “GhPostPay” platform in 2019 marked a significant stride in the company’s digital transformation efforts.
Moreover, Ghana Post has initiated a digitalization agenda, implementing a digital address system and revising postal services across all locations in the nation. The company has received several accolades, including the Best EMS Call Centre Award in 2017 and the Best Customer Care Award in 2018 from the Universal Postal Union in Switzerland.
In summary, Obour’s resignation marks the end of an influential period for Ghana Post, during which significant advancements in technology and service delivery were made. His leadership facilitated a transformation aimed at enhancing customer engagement and operational efficiency. The achievements of the company, including various awards, underscore the positive impact of his tenure.
Original Source: www.ghanaweb.com
