Digicel is urging customers using older 2G devices to upgrade as the company prepares to shut down its 2G network on February 28. This transition is intended to facilitate access to advanced technologies that enhance call quality and internet connectivity. Customers should check device and SIM compatibility to ensure seamless service post-upgrade.
Digicel has announced the impending shutdown of its 2G network scheduled for February 28, urging customers still utilizing outdated 2G devices to upgrade promptly. The company’s initiative seeks to transition customers to advanced technologies such as 3G, 4G, 4G LTE, and LTE-A, thus enhancing the overall digital experience.
According to Digicel’s statement, the shutdown aims to improve service quality, providing customers with better call clarity, faster browsing speeds, seamless connectivity, and enhanced video streaming capabilities. Customers are advised not only to upgrade their devices but also to verify that their SIM cards are compatible with 4G LTE and their devices support 3G or 4G technology.
The classic 2G devices, often termed “bangers,” predominantly include older push-button phones and earlier smartphone models. Residents are encouraged to visit either a Digicel store or the company’s official website to check the compatibility of their SIMs and devices, ensuring a smooth transition as the network phase-out occurs.
In conclusion, Digicel’s decision to discontinue its 2G network signals a significant shift towards modern communication technologies. The company emphasizes the need for customers to transition to newer devices and SIM cards to take full advantage of improved services. This proactive upgrade path promises to enhance customer experiences across various digital interactions.
Original Source: www.jamaicaobserver.com
